Position: Health Information Systems
Implementation Manager
Reports to: Associate Director of Health
Information Systems
Location: Rwinkwavu, Rwanda
Organizational Profile:
Partners In Health (“PIH”), headquartered in Boston, MA, is
an internationally recognized non-profit organization whose mission is to
provide a preferential option for the poor in health care. Through its service
delivery, training, advocacy and research, PIH works globally to bring the
benefits of modern medical science to those most in need and to serve as an
antidote to despair. PIH operates sites for clinical care, research and
training in 10 countries (Haiti, Peru, Russia, Boston, Rwanda, Lesotho, Malawi,
Kazakhstan, Mexico, the Dominican Republic) and has a growing network of
affiliated organizations and initiatives in several other countries, including
Nepal, Burundi, Mali, Liberia, Guatemala, and Togo.
This is an exciting time for PIH. The organization is taking
on immense challenges, while its newfound visibility has brought the
opportunity to influence even greater changes on the global stage. As the work
continues to expand, PIH seeks individuals committed to the mission and values
of the organization to join the team.
PIH began working in Rwanda in 2005, where today we serve a
catchment area of 800,000 through 37 health centers and three hospitals with
our sister organization, Inshuti Mu Buzima (IMB). Taking the lessons learned
and expertise honed in Haiti, our efforts in Rwanda have achieved rapid
success, gaining the attention of both the highest levels of the Government of
Rwanda and the international community. Through partnership with the Ministry
of Health in our efforts, we have already helped to strengthen the public
health system in the areas we serve and are helping the government develop
plans to replicate elements of our model throughout the country.
In Rwanda, Health Information Systems make a major
contribution to PIH/IMB’s efforts to strengthen the national and local
healthcare systems. PIH and its partners pioneered the development of
OpenMRS, an open source electronic medical record system (EMR) which is
currently being implemented nationally by the Rwandan Government. PIH/IMB
develop and supports the electronic medical record system in use in rural
health centers, with patient records supporting care for HIV, TB,
non-communicable disease, primary care, and oncology. Other information
systems key to the program support community health care workers and
pharmaceutical supply chain including several community-level mobile health initiatives.
Position Overview:
We are looking for a strong systems thinker, mentor and
experienced manager for the position of Health Information Systems
Implementation Manager. The candidate must have solid background in
project management and systems implementation, along with the interpersonal
skills needed to work with a diverse set of stakeholders. Key components
of the role are development of standard operating procedures, user training
materials, and capacity building and management support of a team of four
coordinators who are responsible for coordination and support of the Electronic
Medical Record system implemented across three districts and more than 30
health centers. The candidate should have an aptitude for the development
and critical evaluation of implementation plans, an understanding of the cycle
of system development, implementation, and maintenance, excellent
organizational skills, producing and/or delivering training content and proven
experience in leadership and team building.
Primary Responsibilities:
- Provide
technical supervision for Electronic Medical Record coordinator staff;
provide effective mentorship and actively build skills within the
department
- Support
and train the four coordinators in their role of supporting HR, training,
coordination, data quality and team leadership issues for the EMR team
- Support
the coordinators in their technical supervision of MoH Data entry staff
- Work
with coordinators to produce and maintain EMR reference guides for
various user groups
- Mentor
the coordinators in development of training materials and in conducting
effective training sessions for data officers, clinicians, and other
users
- Develop
and deliver EMR user training content including manuals, presentation
slides and videos
- Oversee
the effective implementation and maintenance of EMR systems and related
activities
- Develop
and implement standards for OpenMRS system administration, including users
and access, system permissions and roles/responsibilities
- Support
the HISR Director and Associate Director in the development,
implementation and monitoring of detailed workplans and budgets. Ensure
that deliverables are realistic, and that deadlines are met.
- Collaborate
with EMR IT officer to maintain the EMR asset list and plan for
maintenance and upgrade of EMR infrastructure
- Develop
and implement protocols and policies for system deployment and use
- Work
closely with finance representatives and coordinators to develop and
monitor monthly budgets for HIS activities
- Support
the program director and associate director in addressing high level HR
issues such as hiring and performance reviews
- Ensure
that outputs from the Electronic Medical Record (EMR) are being used
effectively for improving clinical care as well as monitoring, evaluation,
research and quality improvement of core activities.
- Collaborate
closely with EMR coordinators and clinicians in the field to identify
opportunities for system enhancement and use of EMR to better support
clinical care
- Ensure
appropriate levels of data quality by implementing data quality
assessment practices, in collaboration with data management, data entry
and clinical staff.
- Carry
out additional responsibilities as assigned
Qualifications:
- Bachelor
degree in information systems, public health, business management or other
relevant field; Master’s degree an asset
- Minimum
two years related work experience in health informatics or public health
- Proven
track record in project management
- Knowledge
of or experience in quantitative data management and information
technology systems
- Strong
organizational skills and ability to work in a culturally diverse
environment
- Experience
developing training tools an asset
- Ability
to take initiative and work with minimal direction.
- Great
interpersonal skills, and high level written and verbal English
communication skills
- Ability
to competently represent PIH and the HIS department at many levels
including the national level
- Comfortable
living in a rural area; able to function well in a challenging, dynamic
environment
- English
fluency required, French or Kinyarwanda are an asset
- A
commitment to global health equity and social justice
