Country: Democratic Republic of Congo
Department: International Operations
Essential Job Duties/Scope of Work:
Position Summary & Responsibilities:
International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.
Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through
health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.
JOB SUMMARY
The Medical Coordinator’s prime responsibilities are to manage the day-to-day activities of the medical program and the training of the health staff, to provide medical expertise and guidance for the medical staff, to ensure regular and adequate drug supplies for all sites, to monitor and evaluate medical activities and to ensure the highest standards of care within the medical program.
ESSENTIAL RESPONSIBILITIES
1. Program Management
• Work closely with the Country Director (CD), senior management and field teams to determine the operational needs of the medical program within the scope of the grants
• Work closely with the medical doctors and health teams to determine the training needs of the medical staff
• Collaborate with the Medical Director (MD) national health authorities and relevant international health agencies for the development of an approved curriculum to meet training needs and implement those plans through the management team and field teams
• Work with the program team and health teams to design and implement a reporting system to monitor and evaluate the objectives, indicators and outcomes of the country programs as well as trends in mortality and morbidity
• Review and provide input for monthly field reports in order to analyze trends and adjust the programs as needed
• Work with government health authorities and international agencies such as WHO to ensure implementation of standardized national health information systems
• Work with Medical Director, field team, partnering agencies and national health authorities for outbreak preparedness and contingency planning
• Work with field teams to ensure provision of basic life serving services in case of full evacuation of re-locatable staff due to insecurity
• Work with CD, senior management and field teams to plan for future program directions in terms of beneficiary needs, new sites, and / or new programs
• Work with program coordinator and management team to draft concepts for future funding following the protocols and formats of each relevant donor
• Work with field teams and logistics to procure drugs in a timely manner to ensure adequate supply based on site consumption while adhering to national drug protocols and program budgets
• Work with UN agencies (UNICEF,WHO,UNFPA) and partner agencies to acquire drug kits and health information materials for medical programs
• Analyze pharmacy reports to monitor drug consumption per site and adjust program as needed
• Regularly update country office on progression of programs as per protocol
• Maintain flexibility to take on added responsibility as and when needed
2. Representation
• Attend health coordination meetings as well as other coordination meetings which are relevant to country programs
• Represent the organization at task force meetings, assessment missions, camp coordination meetings, UN coordination meetings, INGO coordination meetings
• Serve as a liaison with MOH on matters related to the program to ensure programmatic accountability
• Participate in coordination meetings and communicate relevant information to CD and MD and other health staff
• Ensure maximum visibility of the agency amongst the NGO community
• Lead the production of reports at site and ensure the timeliness and accuracy of information provided, as well ensuring confidentiality of sensitive information.
• Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the organizations Code of Conduct, ethics, values and stand-point with regard to internal and external actors
3. Human Resources Management
• Assist in the selection and training of qualified health staff, recommend promotions, disciplinary action and termination of staff in consultation with the Medical Director and Finance Director
• Supervise the day-to-day health staff to ensure smooth and effective operations
• Ensure compliance to local labor laws including working hours
• Maintain open lines of communications with all field staff
4. Training/ Capacity Building
• Determine training needs medical staff
• Train senior national staff to increase their responsibilities in order to build capacity and ensure sustainability of programs
• Advocate and plan for professional development for expat and national staff
5. Working Relationships
• Maintain frequent communication with Country Director or Medical Director to ensure program activities and objectives are communicated
• Work with Country Director and Logistics staff to ensure the coordination of programs supplies are within budgeted targets
• Attend coordination meetings which are relevant to country activities or as assigned
• Interface with national government and relevant agencies as necessary
6. Security
• Ensures application and compliance of security protocols and policies
International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.
Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through
health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.
JOB SUMMARY
The Medical Coordinator’s prime responsibilities are to manage the day-to-day activities of the medical program and the training of the health staff, to provide medical expertise and guidance for the medical staff, to ensure regular and adequate drug supplies for all sites, to monitor and evaluate medical activities and to ensure the highest standards of care within the medical program.
ESSENTIAL RESPONSIBILITIES
1. Program Management
• Work closely with the Country Director (CD), senior management and field teams to determine the operational needs of the medical program within the scope of the grants
• Work closely with the medical doctors and health teams to determine the training needs of the medical staff
• Collaborate with the Medical Director (MD) national health authorities and relevant international health agencies for the development of an approved curriculum to meet training needs and implement those plans through the management team and field teams
• Work with the program team and health teams to design and implement a reporting system to monitor and evaluate the objectives, indicators and outcomes of the country programs as well as trends in mortality and morbidity
• Review and provide input for monthly field reports in order to analyze trends and adjust the programs as needed
• Work with government health authorities and international agencies such as WHO to ensure implementation of standardized national health information systems
• Work with Medical Director, field team, partnering agencies and national health authorities for outbreak preparedness and contingency planning
• Work with field teams to ensure provision of basic life serving services in case of full evacuation of re-locatable staff due to insecurity
• Work with CD, senior management and field teams to plan for future program directions in terms of beneficiary needs, new sites, and / or new programs
• Work with program coordinator and management team to draft concepts for future funding following the protocols and formats of each relevant donor
• Work with field teams and logistics to procure drugs in a timely manner to ensure adequate supply based on site consumption while adhering to national drug protocols and program budgets
• Work with UN agencies (UNICEF,WHO,UNFPA) and partner agencies to acquire drug kits and health information materials for medical programs
• Analyze pharmacy reports to monitor drug consumption per site and adjust program as needed
• Regularly update country office on progression of programs as per protocol
• Maintain flexibility to take on added responsibility as and when needed
2. Representation
• Attend health coordination meetings as well as other coordination meetings which are relevant to country programs
• Represent the organization at task force meetings, assessment missions, camp coordination meetings, UN coordination meetings, INGO coordination meetings
• Serve as a liaison with MOH on matters related to the program to ensure programmatic accountability
• Participate in coordination meetings and communicate relevant information to CD and MD and other health staff
• Ensure maximum visibility of the agency amongst the NGO community
• Lead the production of reports at site and ensure the timeliness and accuracy of information provided, as well ensuring confidentiality of sensitive information.
• Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the organizations Code of Conduct, ethics, values and stand-point with regard to internal and external actors
3. Human Resources Management
• Assist in the selection and training of qualified health staff, recommend promotions, disciplinary action and termination of staff in consultation with the Medical Director and Finance Director
• Supervise the day-to-day health staff to ensure smooth and effective operations
• Ensure compliance to local labor laws including working hours
• Maintain open lines of communications with all field staff
4. Training/ Capacity Building
• Determine training needs medical staff
• Train senior national staff to increase their responsibilities in order to build capacity and ensure sustainability of programs
• Advocate and plan for professional development for expat and national staff
5. Working Relationships
• Maintain frequent communication with Country Director or Medical Director to ensure program activities and objectives are communicated
• Work with Country Director and Logistics staff to ensure the coordination of programs supplies are within budgeted targets
• Attend coordination meetings which are relevant to country activities or as assigned
• Interface with national government and relevant agencies as necessary
6. Security
• Ensures application and compliance of security protocols and policies
Qualifications:
Skills & Requirements:
QUALIFICATIONS
• Medical degree; preferably with a Master’s in Public Health
• Experience in overseas programs at the Manager level relating to primary health care, maternal and child health, reproductive health, HIV/AIDS, and communicable diseases
• Minimum of three years of experience required, of which 1 to 2 years should be of developing country experience or resource deprived environment
• Previous NGO experience
• Must have excellent communications skills, both oral and written
• Must have excellent self-motivation skills
• Experience in effectively dealing with international and headquarters staff, as well as donor agencies, government officials, and other NGO’s; the ability to work with a broad spectrum of people
• Ability to exercise sound judgment and make decisions independently
• Extremely flexible, and have the ability to cope with stressful situations and frustrations
• Ability to relate to and motivate staff effectively
• Creativity and the ability to work with limited resources
• Excellent decision making skills
• Must work independently under difficult conditions
• Must be able to take on non medical responsibilities from time to time to cover for other team members
• Skills and knowledge in program sustainability and capacity building, public-private partnerships and project monitoring and evaluation (both quantitative and qualitative methods)
• Strong writing and presentation skills;
• Proven capabilities in leadership required
• Strong negotiation, interpersonal and organization skills
QUALIFICATIONS
• Medical degree; preferably with a Master’s in Public Health
• Experience in overseas programs at the Manager level relating to primary health care, maternal and child health, reproductive health, HIV/AIDS, and communicable diseases
• Minimum of three years of experience required, of which 1 to 2 years should be of developing country experience or resource deprived environment
• Previous NGO experience
• Must have excellent communications skills, both oral and written
• Must have excellent self-motivation skills
• Experience in effectively dealing with international and headquarters staff, as well as donor agencies, government officials, and other NGO’s; the ability to work with a broad spectrum of people
• Ability to exercise sound judgment and make decisions independently
• Extremely flexible, and have the ability to cope with stressful situations and frustrations
• Ability to relate to and motivate staff effectively
• Creativity and the ability to work with limited resources
• Excellent decision making skills
• Must work independently under difficult conditions
• Must be able to take on non medical responsibilities from time to time to cover for other team members
• Skills and knowledge in program sustainability and capacity building, public-private partnerships and project monitoring and evaluation (both quantitative and qualitative methods)
• Strong writing and presentation skills;
• Proven capabilities in leadership required
• Strong negotiation, interpersonal and organization skills
