|
Job Title: Program Manager I: M&E
Manager
Dept/Location: Zemio, Central Africa
Republic /CARO
Band: D
FLSA: Exempt
Reports To: Technical Team Leader
Background:
Catholic Relief Services, in collaboration with Search
for Common Ground and Caritas Bangassou, is implementing a 3-year USAID Secure,
Empowered, and Connected Communities (SECC) Program to support
grassroots efforts at improving security in LRA-affected areas of CAR. The
main objectives of the project are as follows: 1. Empower target
communities to employ adaptive strategies to address their security and
community challenges, with an emphasis on the threat posed by the LRA; 2.
Target communities are better informed and connected: to each other;
national and local government structures; resources; local civil society,
and other local, national, and international actors; 3. Effective communication
and coordination with local, national, regional, and international actors
working in LRA-affected areas of CAR are improved. The SECC M&E Manager
will develop and manage the program’s Appreciative Inquiry – based
monitoring and evaluation system, using data analysis as the basis for
measuring performance. This M&E system will be designed and implemented
in collaboration with project participants, including development of
indicators, collection of data, and data feedback mechanisms. S/he will lead
SECC’s effort to learn continually from the project and to ensure that
learning is incorporated into evolving program plans and reported back to
project participants. The M&E Manager will lead the establishment and
maintenance of mechanisms for capturing, analyzing, reporting, sharing and
applying the findings, information, lessons learned, and best practices
among CRS and partner staff. S/he will manage a database, and will be
responsible for ensuring the use of standardized tools and methodologies
across the three organizations in consortium. S/he will also ensure a high
level of coordination and capacity building with partners for timely
reporting to USAID and other stakeholders with quality reports rooted in
the analysis of project data.
Specific Responsibilities:
Database and tool development and management
· Lead Simple Measurement of Indicators and
Learning from Evidence-based Reports (SMILER) to inform the M&E plan
· Develop and manage the development of a system
that will be shared between three organizations to track key monitoring
data
· Ensure tools and information address beneficiary
community needs and capacities to analyze information for their own use
· Develop and use standardized survey tools, and
other data collection forms using electronic data collection (iPods or
tablets) to implement the M&E plans
· Develop a user guide for database
· Ensure that data collection systems are gender
sensitive and seek data on minority groups
· Ensure data integrity and quality control
mechanisms
· Incorporate Information Communications Technology
solutions into data collection
Leadership of SECC feedback mechanism for program
quality
· Engage with SECC and country program management
to interpret database results and propose implementation changes if
necessary.
· Ensure relevant program information is
communicated back to participating communities, or analyzed directly by
them
· Prepare quarterly reflection events with project
participants to review data and revise community planning as necessary
· Document programmatic best practices and success
stories
· Ensure accountability mechanisms between project
and participants
· Track information related to
intra/inter-community conflict and analysis of trends;
· Collaborate with the Comms/ICT manager to
document and analyze data coming via the HF radio component
Management of participatory assessments and
evaluations
· Lead participatory baseline survey assessment in
target communities using appreciative inquiry methodology
· Periodic participatory assessments to measure
SECC program outcomes and impact
· Lead mid-term assessment to gauge initial changes
in behavior and identify key lessons learned
· Manage external final evaluation process
External Reporting
· Prepare quarterly M&E reports to inform donor
reporting
Capacity Building/ Formal
· Provide technical assistance to staff and
partners on data management, data analysis and results-oriented
programming, basic surveying and sampling techniques, monitoring and
evaluation methods and principles
Agency-wide Competencies (for all CRS staff):
These are rooted in the mission, values, and guiding
principles of CRS and used by each staff member to fulfill his or her
responsibilities and achieve the desired results.
· Serves with Integrity
· Models Stewardship
· Cultivates Constructive Relationships
· Promotes Learning
Program Manager Competencies:
These are rooted in the mission, values, and principles
of CRS and used by each program manager to fulfill his or her
responsibilities and to achieve the desired results.
· Sets clear goals and manages toward them
· Collaborates effectively with staff and
stakeholders
· Manages financial resources with integrity
· Applies program quality standards to project
design and organizational learning
Supervisory Responsibilities: None
Key Working Relationships:
· Internal: SECC Project
Director, SECC Communications & Technology Manager, SECC Field
Coordinators, SECC Finance & Grants Manager, Country Manager, Chad/CAR
Head of Programming, Country Representative, RTA Monitoring &
Evaluation
· Indirectly: Project support
staff in Bangui, other CRS Central African Republic project coordinators
· External: International and
Local partners, Search for Common Ground and Caritas, program
beneficiaries.
Qualifications and Experience:
· Master’s degree in a field related to
international development, plus three years professional experience in
M&E programming, especially USAID programming.
· Familiarity with principles and current
approaches to M&E of development programs using both quantitative and
qualitative methods, especially those of USAID
· Proficiency in database development/management,
SPSS, EPI-Info, Excel and skills in analyzing, interpreting and
communicating information to various stakeholders; experience using ICT for
data collection
· Significant experience in conducting quantitative
and qualitative assessments and surveys (including sound understanding of
sampling issues)
· Experience using appreciative inquiry and
conflict sensitivity techniques
· Previous experience with leading and managing
studies and consultants
· Ability to transfer knowledge through formal and
informal training
· Previous experience working with local partner
organizations
· Demonstrated commitment to gender-responsive
programming
· Flexibility to work both in a team and
independently.
· Cultural sensitivity, patience and flexibility.
· Demonstrated personal accountability and driven
to serve others.
· Fluency in English and French (written and
spoken)
· Excellent oral and written communication skills,
ability to work well with people, good judgment and commitment to CRS’
mission
· Willingness to be field-based
Foreign Language Requirement:
Fluency in English and French (written and spoken)
Disclaimer: This job description is
not an exhaustive list of the skill, effort, duties, and responsibilities
associated with the position.
EOE/M/F/D/V
|
