As a member of the Senior Management Team, the Director of
Program Operations shares in the overall responsibility for the direction and
coordination of the Country Office. The Director of Program Operations in
his/her capacity is responsible for implementation of all programming in
country, including the management of all sub offices, emergency preparedness
and response (including DRR), and logistics for the Country Office in Egypt.
The role is based in Cairo and frequent travel to field offices in Egypt is
expected. This is an annual renewable contract. Key areas of accountability:
As a member of the Senior Management Team, contribute to:
- Leadership
of the Egypt Country Office
- Support
the development of an organisational culture that reflects our dual
mandate values, promotes accountability and high performance, encourages a
team culture of learning, creativity and innovation, and frees up our
people to deliver outstanding results for children and excellent customer
service for our Members and donors
- Help
design and implement a coherent organizational structure that is
consistent with agency practices and appropriate to program needs
- Help
establish, maintain, and improve active and regular working relationships
with: host government authorities, donors, partner agencies including
major institutional donors, and local and international NGOs
- Ensure
that the required support is provided promptly, at scale and in line with
the rules and principles during emergencies, working closely with the
Regional Office
Oversight and Management of Program Operations
- Responsible
for overall coordination of program operations and delegated
responsibility for field delivery of high quality programming in line with
the objectives of the country strategy
- In
close coordination with the Director of Program Development and Quality
and Director of Support Services stand accountable for all programs
progress and deliver in accordance with grant agreements, objectives and
milestones, timeframes and on budget
- Work
in collaboration with Director of Program Development and Quality, to
conceptualize and design cost effective, innovative and high quality
programs to serve difficult to reach children
- Serve
as overall budget holder for most programming; manage and support budget
holders for individual projects and grants
- Accountable
for program delivery in ways responsive to local government, local NGO
partners, communities, and children in line with Save the Children
principles, values and strategic plan and following Save the Children
compliance procedures. This includes working with government and national
NGO-partners to strengthen national capacity
- In
excellent collaboration with the Director of Program Development and
Quality lead all operations to integrate child safeguarding,
accountability to children, and monitoring and evaluation into their
programming and to see that SC team and partners have the technical and
management capacity to do this
- Responsible
for the preparation of timely and high quality progress reports, program
reports, and donor reports
- In
excellent collaboration with SMT lead on delivering effective outcomes
against funding objectives and strategies from both grants and SC members.
This includes: developing funding strategies, creating grant proposals,
and identifying strategic leads and concepts and coordinating the planning
and management of concept note, proposal drafting process
- Oversee
all sub-offices
Logistics, Inventory and Procurement
- Responsible
for CO logistics capacity and systems that meet the SCI MOS and are able
to satisfy the programming requirements
- Responsible
for appropriate and adequate emergency logistics procedures outlined in
the Country Office Emergency Preparedness Plan to enable rapid scale up
- Manage
the CO Logistics department making sure that all CO logistics activities
(fleet, assets, transport, supply chain, base setup etc) are coordinated
- Manage
all vehicles and monitoring maintenance and insurance
- Goods
and services procured are cost effective and of standard quality
- Procurement
processes are effectively implemented
- Work
closely with the procurement team in negotiating the best deals with
suppliers
- Proper
record keeping, maintenance and control of inventory is in place
- Proper
documentation and recording of fixed assets of the organisation in place
- Manage
the fixed assets
Emergency Response Management
- Strengthen
the Egypt CO organisational readiness to respond to emergencies in line
with global SCI emergency goal and benchmarks
- Ensure
that the CO designs, updates and implements a full set of emergency
preparedness actions, drawing on SC member input and resources
- Mount
appropriate and timely responses at scale to all emergencies consistent
with established benchmarks, plans and organizational policies, and in
close cooperation with incoming surge teams
- Ensure
that all CO staff across departments and sub offices are familiar with,
adhere to and implement the procedures and processes detailed in the Rules
and Principles for emergency response
- In
coordination with Country Director and Director for Program Design and
Quality maintain consistent and coherent engagement in key governmental
and inter-agency emergency preparedness and response coordination
mechanisms including the Cluster system
Staff Management, Mentorship, and Development - Program
Operations
- Responsible
for appropriate staffing within Program Operations, including sub office
staff
- Responsible
to make sure all staff understand and are able to perform their role in an
emergency
- Manage
Program Operations team; define expectations, provide leadership and
technical support as needed, and evaluate direct reports regularly
- Responsible
for the recruitment, training, and promotion of staff as appropriate and
working with the Director of Program Development and Quality ensure
availability of appropriate professional learning and development
opportunities, technical and management, for all staff and partner teams
- Incorporate
staff development strategies and Performance Management Systems into team
building process. Establish result based system and follow up
- Manage
the performance of all staff in the Program Operations work area through:
- Effective
use of the Performance Management System including the establishment of
clear, measureable objectives, ongoing feedback, periodic reviews and
fair and unbiased evaluations;
- Coaching,
mentoring and other developmental opportunities;
- Recognition
and rewards for outstanding performance;Documentation of performance that
is at standard and above and less than satisfactory, with appropriate
performance improvements/ workplans
QUALIFICATIONS AND EXPERIENCE:
- Recommended
a minimum of 5 years of senior management experience in a corporate or an
NGO environment, including significant field operations experience running
both emergency and development programs
- Masters
degre in development or other social sciences
- Robust
experience of NGO emergency program cycle management, and with experience
of working within a complex and matrix organisation structure
- A very
good understanding of at least 3 of the sectoral programs and a working
knowledge of the program priorities of the Country Office
- Substantial
experience in logistics, including procurement, supply chain, fleet
management & inventory
- Significant
knowledge of international humanitarian systems, institutions and donors,
and of procedures, accountability frameworks and best practices in
emergency management
- Substantial
experience and knowledge of effective financial and budgetary control and
securing and managing grants from major institutional donors
- Solid
project management skills related to organisational development projects
and international, cross-functional teams with a proven history of
delivering results
- Ability
to analyze information, evaluate options and to think and plan
strategically
- An
in-depth understanding of national and international development issues
and best practice in particular in relation to children
- Previous
experience of managing and developing a team and the ability to lead,
motivate and develop others
- Excellent
interpersonal, communication and presentation skills
- Fluency
in written and spoken English and Arabic
- Ability
and willingness to change work practices and hours, and work with incoming
teams in the event of major emergencies
- Commitment
to and understanding of Save the Children's aims, values and principles
including rights-based approaches
We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse.
JOB DESCRIPTION:
Find out more about this role by downloading the job
description here Job description
Location: Egypt, Egypt
Contract - Full-Time
Closing date: Tuesday 29 October 2013
All jobs close at midnight UK time on the date specified
