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Job Description:
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Position Title: Program
Manager II - Research Coordinator, Expanding Financial Inclusion (EFI)
Reports To: Project
Director, EFI
Location: Lusaka,
Zambia
NOTE: This position is contingent upon the award of
funding from the donor.
Summary job description:
The Research Coordinator will oversee all research,
evaluation, and learning activities for the EFI project, including research
design, development of scopes of work; selection of researchers and/or
research firms; relationship management with external researchers, and
firms, day-to-day oversight of all ongoing research, direct field research
(in some cases), analysis of data, report-writing, and capacity building
and technical support to country program and partner project staff.
Major components of the research include: 1)
a large-scale, two-year Financial Diaries study in Zambia; 2) poverty
assessment studies in the 4 countries, involving PPI surveys and targeted
ethnographies; 3) operations research on agent productivity and earning
trends; as well as agent network effectiveness; and 4) an evaluation of the
mobile money linkage initiative in Uganda.
Specific Duties & Responsibilities:
- Finalize
design of the research program, in close coordination with the Project
Director and CRS headquarters’ Technical Advisor for Microfinance
–Savings;
- Develop,
select, and manage the relationships with external researchers, survey
firms, and analysts;
- Work
with the EFI Training Specialist to ensure that donor protocols are in
place, that data collection and analysis is completed on a quarterly
basis, and assist with donor troubleshooting, as needed;
- Work
with CRS’ Information Technology teams and CRS Zambia’s Country
Program to create IT tools and data protocols for Financial Diaries
program;
- Oversee
data cleaning and quality-control for the Financial Diaries’ program;
- Analyze
Financial Diaries data, including substantive input on innovative
approaches to mining the data;
- Prepare
and disseminate the interim and final report on Financial Diaries’
program;
- Oversee
baseline poverty assessment survey process, including direct
supervision of the survey firms;
- Analyze
baseline poverty outreach data and prepare and disseminate the
baseline reports for EFI each country;
- Prepare
and disseminate the midterm and final reports on poverty assessment
research;
- Monitor
& collect data for ongoing poverty outreach observations of SILC
members in selected communities;
- Manage
the ethnographic research in selected communities in 2 of the 4 EFI
countries
- Monitor
& collect data for Intake Surveys for all incoming agents.
- Conduct
merges of agent Intake data with productivity data; analyze results,
and prepare and disseminate reports;
- Carry
out research to evaluate the mobile money linkage program in Uganda,
including research design, data collection fieldwork, analysis of
results, and preparation and dissemination of results;
- Provide
technical support and mentoring to the project Training Officers to
ensure internal data collection is carried out according to protocols;
- Actively
Keep abreast of research undertaken by other organizations that is
relevant to the EFI program;
- Represent
CRS and the EFI project in conferences and all other relevant
contexts; and
- Any
other duties, as required by the EFI Project Director.
Agency-wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and principles
of CRS and used by each staff member to fulfill his or her responsibilities
and to achieve the desired results.
· Serves
with Integrity
· Models
Stewardship
· Cultivates
Constructive Relationships
· Promotes
Learning
Program Manager Competencies
These are rooted in the mission, values, and principles
of CRS and used by each program manager to fulfill his or her
responsibilities and to achieve the desired results.
· Sets
clear goals and manages toward them
· Collaborates
effectively with staff and stakeholders
· Manages
financial resources with integrity
· Applies
program quality standards to project design and organizational learning
Qualifications and Experience:
· Ph.D.
in economics (preferred), international development, anthropology, or other
closely-related field; particularly strong candidates with Master’s degrees
may be considered;
- A
minimum of three (3) years related work or post-doc experience;
- Field-level
experience with program evaluation in developing contexts, including
instrument design, sampling, fieldwork, and data analysis;
- Experience
with quantitative design, data management and analysis,
including formal statistical methods;
- Experience
with qualitative field methods, including analysis and report writing;
- Familiarity
with one or more statistical software packages (e.g., SPSS, Stata,
SAS, etc.) required;
- Ability
to conduct and supervise quality research on a short timeline;
- Ability
to synthesize research into succinct and clear reports;
- Strong
planning and organizational skills;
- Attention
to detail and accuracy;
- Ability
to work effectively in a team setting, in a fast-paced environment;
- Excellent
interpersonal skills, including with national and partner staff.
· Strong
command of English, both written and oral communications;
· Proficiency
in French a strong plus but not required.
· Must
be able to work independently under general direction of the EFT Project
Director;
· Appreciation
for (or willingness to learn about) the Catholic Social Teaching concepts;
and
· Willingness
to travel up to 40 percent of the time in the four program countries.
Preferred but not required:
- Familiarity
with database software including MS Access preferred but not required;
· Familiarity
with savings group programming preferred but not required; and
· Familiarity
with the Financial Diaries research methodology preferred by not required.
EOE/M/F/D/V
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