Wednesday, October 16, 2013

Operations Manager, Lodja-PMII

Job Title:
Operations Manager, Lodja-PMII
Requisition Number:
I1379
Area of Interest:
Other
Position Type:
Full Time
Location:
DRC/Lodja, Kasai Oriental
Job Description:
Position Title:                         Program manager II-Operations
Country:                                 DRC
Region:                                   CARO
Band:                                      D
FSLA:                                       Exempt

Background:
Since 1961, CRS has been supporting more than 30 local partners in the DRC in the implementation of emergency response and development programs in the sectors of health, education, livelihoods and peace building. CRS staff operates out of a national office in Kinshasa, three provincial offices and smaller project offices as a means of ensuring timely and quality support to implementing partners. In 2010, CRS opened a field office in Lodja (Kasai Orientale province) to ensure close support and supervision for programming in emergency nutrition and Malaria programming.  Since October 2012, there has been significant and rapid growth in the Lodja office including a new EU food security program aiming to address the underlying causes of child undernutrition in the region, and a DfID WASH program to begin in March 2013; both of which are sizeable programs.  The recent growth will make the Lodja office the second largest office in terms of programming budget in the country program, second only to Goma, which is 50% of the CRS/DRC portfolio. CRS will implement programming in a total of seven health zones in the region in partnership with Caritas Tshumbe and other local actors.  Due to the increased demands of the Base office, CRS is looking for an Operations Manager to support the administrative, finance and logistics needs of staff and partners in Lodja.  The Operations Manager will work closely with the Base Manager to provide support to operations and programming staff to ensure quality programming implementation in the region in line with CRS and donor regulations.    
Job Responsibilities:  
Support to Administrative and Finance Operations   
·         Provide support to administrative and finance teams to develop contracts, process payments and finalize reports in line with CRS/individual donor policies, rules and regulations
·         Support program managers in the field level review of partner liquidations and support any follow up prior to forwarding to the national office.
·         Provide on the job support to support staff and plan for additional support/oversight from national level MQ staff as/when needed.
·         Work closely with the Base Manager and operations team to identify and coordinate technical assistance needs for MQ staff including short and/or long term assistance needs
·         Ensure strong supervision of direct reports and adherence to CRS performance management guidelines.
·         Liaise directly with CRS/Kinshasa to ensure all necessary finance and administrative documentation is collected, filed and transmitted to Kinshasa in accordance with established protocol and deadlines.

 Support to Procurement and Logistics Operations 
·         Develop and update on regular basis all inventories, physical stock and reporting in collaboration with admin and logistics teams.
·         Develop monthly list of needs and manage requests for supply and equipment needs for programs and office in collaboration with other staff members.
·         Work with Administrative staff to develop and implement a procurement and logistics system in compliance with CRS and donor regulations.
·         Ensure proper management of office warehouses and warehouse staff in line with standard CRS and donor protocol.
·         Maintain classification system for all purchases and logistics operations including ensuring all needed documentation is transmitted to CRS/Kinshasa as needed.
·         Manage the identification, contract negotiation and follow up in regards to all transport operators for CRS goods and services.
·         Work with CRS and partner staff to strengthen warehouse management operations through regular trainings and field visits as necessary.
·         Work with logistics team to ensure quality and quantity of fuel is maintained for Lodja Base activities; maintenance of the fleet is respected; completion of necessary documentation for vehicle/motorcycle movement is up to date; and safety procedures are respected in line with CRS and donor regulations. 
Partnership and Coordination
·         Collaborate and maintain good relationships with CRS’ local partners in Lodja, Tshumbe and other target areas. Promote regular dialogue and a focus on capacity building (especially on Compliance and M&E systems).
·         With support and in coordination with the Kinshasa-Based Deputy Head of Programs for Health and Partnership, identify capacity building needs and develop plan to support partnership activities (including regular partner reflections).
·         Ensure strong coordination/communication with other actors in the target area. Promote information sharing, as well as the sharing of lessons learned/best practices in common intervention sectors.
·         Assist the Base Manager with the coordination of visits of CRS, donor, partners, etc.
·         Support the timely provision of information on program interventions for sharing with existing/perspective donors, Caritas National and relevant HQ departments – to ensure the maximum promotion of CRS and partner activities in and around Lodja.
·         Represent CRS/Lodja with government, church or other partners in absence of the Base Manager. 
·         Other duties to be assigned.  
Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
·         Serves with Integrity
·         Models Stewardship
·         Cultivates Constructive Relationships
·         Promotes Learning 
Management Quality Coordinator Competencies
·         Promotes Stewardship of Resources
·         Ensures Principled compliance
·         Proactively Manages Risk
·         Leads Operational Improvements
 Supervisory Responsibilities:
 Administrative Assistant, Accountant and Logistics Officer; likely others will be added in the near future to keep pace with the growth. 
Qualifications:
·         Master’s Degree in international development or related field.
·         Minimum 7 years experience working within international development, including positions that required supervision of others.
·         Experience working on operations systems (including but not limited to finance and administration).
·         Experience working with local staff and partners to strengthen operations systems (admin, finance, logistics).
·         Ability to work as part of a multi-cultural team with a high level of respect for local culture.
·         Strong analytical and organizational skills.
·         Experience with capacity strengthening and partnership building.
·         Capacity to work closely with, understand, and support local Church partners.
·         Strong written and spoken communication skills in French.
·         Strong computer skills (MS Word, Excel, Outlook and Power Point).
·         Ability and willingness to work and live in diverse, challenging and potentially unstable environment. 
Physical Requirements/Environment: 
The position is based in Lodja in Kasai Oriental Province. The position requires approximately 30 percent travel within the Province, in areas with limited amenities, as well as attendance at internal and external conferences and workshops when requested.
Major Responsibilities of Position:
Operations, management quality, Administrative Management, logistics, Mentoring/Training, Supervision, Budget Management, Report Writing
Disclaimer:
This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

EOE/M/F/D/V



For fastest consideration, please create an online profile to apply.



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