ILRI vacancy: Housing/Front Office Assistant

Vacancy Number: A/059/13
Division: Corporate Services/Housing, Catering, Conference Services unit
Duration: Two years contract

General:  The International Livestock Research Institute (ILRI) works at the crossroads of livestock and poverty, bringing high-quality livestock science, communications and capacity building to bear on poverty reduction and sustainable development. ILRI is one of 15 centres supported by the Consultative Group on International Agricultural Research (CGIAR). ILRI has campuses in Kenya (headquarters) and Ethiopia, with other offices located in other regions of Africa (Mali, Mozambique, Nigeria) as well as in South Asia (India, Sri Lanka), Southeast Asia (Laos, Thailand, Vietnam) and East Asia (China). 

ILRI seeks to fill the Housing/Front Office Assistant vacant position in Housing, Catering and Conference Services Unit.

Terms of Reference:

• Receives guests at the hostel reception, allocates rooms and records, checks in/out and guides them to their room.  Collects Zebu Club membership fees, laundry bills and deposits same with Finance the next working day
• Attends to enquires, requests made over phone directly regarding hostels, visitors, meal card and briefing hostel information and receiving complaints and reports to the Housing, Catering and Conference Services Manager if any decision needed
• Custodian of furniture and equipment in the housing office and safe keeping of residents’ valuables in the lockers
• Handles the housing office petty cash and assists the Housing, Catering and Conference Services Manager on official function by controlling the Bar
• Requests stationeries for housing office from the store and control
• Reads/records Electrometers in the campus residences prepares bills, collects cash and deposit the amount with Finance
• Collects the Zebu Club daily sale report and cash receipt, files for our record and report if the cash is not deposited daily
• Provides the pin code for Hostel guest to make telephone calls and collects telephone bill and do banking
• Prepares monthly credit invoice for hostel room charges for both individual and group guests
• Performs any other related job assigned by the supervisor

Minimum Requirement:
Education:
•    Diploma in reception/front office service or related field from a recognized college

Experience:
•    2 (Two) years of work experience in front office operation

Training:
•    Training in reception and front office
•    Training in accounting is a plus

Skills:
•    Sound communication skill in English language
•    Computer Operating skill (Word Processing, Ms Excel etc)
•    Reporting and record keeping skills

Duty Station:      Addis Ababa

Level:    1C

Minimum Base salary:
•    Birr 5,223 per month (Negotiable, depending on experience, skill and salary history of the candidate)

Terms of appointment:  Initial appointment is (fixed term) for two years with the possibility of renewal, contingent upon individual performance and the availability of funding. The ILRI remuneration package for nationally recruited staff in Ethiopia includes very competitive salary and benefits such as life and medical insurance, offshore pension plan, etc.

The ILRI campus is set in a secure, attractive campus on the outskirts of Addis Ababa.  Dining and sports facilities are located on site.

Applications: Applicants should send a cover letter, resume, relevant documents and testimonials and the names and addresses (including telephone, fax and email) of three referees knowledgeable about the candidate’s professional qualifications and work experience to the Human Resources Office, ILRI, P.O. Box 5689, Addis Ababa, Ethiopia; Telephone: (251-11)-617-20-00; Fax: (251-11)-617-20-01;  The name and reference number of the position for which the application is made should be clearly marked on the envelopes if mailed, or on the fax applications.  Only short-listed candidates will be contacted.

Closing date:  November 13, 2013.