PURPOSE OF POSITION:
This position will form part of the International Staffing Solutions team for Global Centre (GC) Staffing and will provide effective, transparent and legally compliant international staffing services to support the Global Centre International Staffing Specialists for the West Africa and Southern Africa Regional Offices. This position will focus on administrative and coordination support to the International Staffing Specialists and will liaise with applicants, hiring offices and the WVI Partnership. This position will also coordinate and manage the collection, distribution and tracking of induction/on-boarding paperwork from the global team.
KEY RESPONSIBILITIES:
Candidate Sourcing & Screening;
- Obtain
Pre-Screening Questionnaires (PSQ’s) from applicants as part of the
screening process.
- Occasionally
assist International Staffing Specialist by conducting effective screening
of applicants.
- Assist
with research and database mining to identify possible sources of
candidates in support of Staffing Specialists supported (e.g. recruitment
websites).
- Track
applicant flow (applicants screened, PSQ’s requested and recommendations
to International Staffing Specialists).
Staffing Administration; - Manage
logistics and coordinate field interviews for short-listed candidates with
hiring managers (e.g. manage interview schedules, travel and related
information to both candidates and hiring offices).
- Conduct
induction and New Hire paperwork process and follow-up (e.g. medicals,
visas, travel, storage, induction paperwork, orientation to HR policies).
- Partner
with International Staffing Specialists to ensure Partnership-level
new-hire orientation is provided to new hire prior to in-country arrival
and/or start date.
- Conduct
reference checks in support of Staffing Specialists supported.
- Coordinate
background screening (e.g. police, child protection, etc.) for
short-listed candidates as required.
- Perform
diversified administrative and coordination duties that involve complex
information.
- Answer
general inquiries relating to international vacancies.
- Assist
International Staffing Specialist with maintaining and updating applicant
tracking system and other databases as required.
- Schedule
and contribute to International Staffing team meetings, project meetings,
and conference calls.
- Participate
in projects as necessary and requested.
- Assist
in logistics arrangements for Staffing team events as required.
- Attend
and participate in Christian devotional/chapel services, as provided by
hosting office.
- Ongoing,
Exit & Transfer Support.
- Makes
sure on boarding documents are submitted to GC office for payroll
administration.
Facilitate candidate travels by making sure they have visas and tickets. - Assist
ISS to getting information about rehire status, building a data for those
employees to be considered in future roles.
- Share
feedback with ISS from existing as come to knowledge.
- Any
other administrative duties assigned by Staffing Specialist.
KNOWLEDGE, SKILLS & ABILITIES:
Required:
- Requires
Bachelor’s degree or equivalent of 3 years of on the job training in
office administration.
- Prior
Human Resources or Recruitment administrative experience is preferred.
- French
and English language communication is a MUST both verbal and written.
- Experience
in Electronic Mail, Lotus Notes, MS word presentations and Microsoft Excel
is required.
- Strong
oral and written communication skills with ability to handle extremely confidential
and sensitive information.
- Ability
to complete a variety tasks in an organised and adaptable manner; ability
to handle multiply projects or priorities.
- Mature
Christian who models Christian leadership in dealing with others.
Preferred: - The
incumbent accepts the World Vision ethos as stated in the Mission
Statement and Core Values.
- Committed
to excellence in servicing our clients and our service.
- Understanding
of the fundamentals of HR practice with regard to confidentiality and
exercising discretion.
- Professional
Maturity: Conduct self in a professional and ethical manner.
- Demonstrates
an appropriate sense of urgency while remaining calm and in control under
pressure.
- Demonstrates
well-developed interpersonal skills, excellent communication skills both
verbal and written as well as negotiation and administrative abilities.
- Communication
& Relations: Proven track record of effective contribution and
communication with individuals globally.
- Must
be a committed Christian, able to stand above denominational diversities.
- Attend
and participate/lead in daily devotions and weekly Chapel services.
- Must
adhere to set security standards.
- Perform
other duties as required.
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