GENERAL FUNCTION
Internews Network is an international media development
organization based in Arcata, CA and Washington, DC whose mission is to
empower local media worldwide to give people the news and information they
need, the ability to connect, and the means to make their voices heard.
Internews has been working in South Sudan since 2006 to establish community
radio stations across the country, and to train South Sudanese journalists to
operate them. We also implement other activities across the sector, including
actively working to meet the critical information needs of the South Sudanese
communities who have been impacted by the recent conflict.
Internews has made critical and valuable contributions to
the humanitarian space since the conflict erupted in South Sudan in December
2013. The Humanitarian Coordinator is a visionary leader, who will
continue to grow and drive humanitarian work in South Sudan, increase
representation of Internews in the humanitarian sector, expand focus on
our Communication with Communities (CWC) work, including more trainings for
humanitarian agencies on how to do CWC and make the most out of their
relationships with media. The HC will directly supervise the Humanitarian
Project Managers of each of the Protection of Civilian sites (POCs), and will
set the vision, tone and strategic direction of Internews work within the
POCs and throughout the humanitarian sector in South Sudan.
The Humanitarian Coordinator is a member of the Senior
Management Team (SMT) and plays a critical coordination role, as he/she
interacts with many departments and activities of the project, especially
training, The Radio Community, research and the Media Initiatives Desk – as
well as across the sector. The HC ensures that CWC methodologies and
humanitarian considerations are incorporated into project activities as
appropriate.This position reports to the Chief of Party, but closely
collaborates with all department heads. The position is based in Juba, South
Sudan with occasional travel throughout South Sudan.
RESPONSIBILITIES:
- Provide
overall management, vision and direction of the Humanitarian Department,
including budget management, technical oversight and quality assurance.
- Expand
presence in regional and national level cluster representation, ensuring
Internews continues to have a seat at the table for discussions and
decisions around priorities in the humanitarian response.
- Continue
to pioneer new program approaches, projects and activities to maintain
and grow Internews as a leading, innovative partner doing critical
humanitarian work.
- Lead
in designing, advocating and implementing the Internews South Sudan
Community Centered Approach to CWC and Accountability in various forums
and using multiple channels (trainings, presentations, website, papers
and articles). Provide trainings and presentations to agencies according
to workplan, and utilize consultants for additional support as needed.
- Manage
Humanitarian Project Managers (HPM) who deliver day-to-day management of
the mini-media Humanitarian Information Service/BBTT in Juba, Malakal
and any other locations which may arise.
- Work
closely with the Training Director and HPMs to ensure that all training
needs for staff of the POCs and other humanitarian projects are met.
- In
collaboration with the Training Director, participate in building
capacity of our international and national training staff as needed, to
ensure best practices in CWC are learned by all Internews training staff .
- Drive
CWC in all programming by supporting multi-channel communications to
deliver better accountability to communities affected by the conflict
(includes BBTT-HIS, development of the Talk Talk Tent and other feedback
mechanisms for communities and agencies to develop).
- Coordinate
closely with the Media Initiatives Desk to aid with the production of
‘generic’ health and protection related programs for hard to each areas
where Internews is not operating.
- Design,
create and implement training modules, materials and tools to train
humanitarian aid agencies in speaking to the media, and in particular
how to share information specifically with effected communities.
- Train
humanitarian agencies on CWC techniques and strategies to improve
community engagement and mobilization.
- Lead
coordination with the CDAC network and the OCHA CWC forums in South
Sudan.
- Lead
in the growth and development of the humanitarian program by seeking
funding opportunities, writing proposals, and conducting advocacy for
Internews humanitarian work.
- Lead
in proposal development work with CHF (Common Humanitarian Fund) and
CERF (Central Emergency Response Fund). Liaise closely with other
departments on CHF or CERF project development.
- Liaise
closely with The Radio Community (TRC) to support them with CWC
expertise and to transition BBTT projects into radio stations when/where
applicable.
- Lead
relationships with humanitarian partners (UN and NGO) relevant to the
UNMISS sites to strategize about messaging.
- Represent
Internews in all relevant coordination fora and through bilateral
interaction with key partners, and ensue a wide representation of
community voices are heard effectively in all forums, including OCHA
(both national, regional and internationally) World Humanitarian Day,
World Humanitarian Summit, CCCM Cluster meetings and other international
events.
- Maintain
and update a database with relevant contacts.
- Oversee
the recruitment and work of consultants when required to support program
needs.
- Work
closely with the Country Risk Manager to oversee and build preparedness
and security measures for staff living and working in each of the
program sites of operation.
- Work
closely with the Operations Department to ensure all necessary items are
procured for proper program implementation.
- Oversee
program and administration, HR, contracts and finance.
- Deliver
regular (e.g., weekly M&E) program reports and newsletters.
- Ensure
complete archives are kept of all programs, scripts and other program
deliverables .
General:
- Supervise/Manage
select staff in accordance with the organization’s policies and
applicable laws. Responsibilities include interviewing, hiring, and
training employees; planning, assigning, and directing work; appraising
performance; addressing complaints and resolving problems.
- Maintain
a structured workplan for all activities, which is reviewed and updated
with the Chief of Party, at minimum on a monthly basis.
- Attend
and actively participate in all SMT, inter-department and partner
meetings as required.
- Ensure
the project is in compliance with all grant and cooperative agreement
rules, requirements and regulations as well as with Internews internal
policies and procedures.
- Collaborate
closely with all partner organizations.
- Ensure
all costs charged to the project are allowable, reasonable and correctly
allocated.
- Proactively
prepare and assemble timely materials for all reports, including work
plans, monthly, quarterly, semi-annual and final reports, in compliance
with donor guidelines. Work with Chief of Party and M&E team to
provide comprehensive draft reports, in English, including all proper
M&E data, narrative reports, success stories, quotes and photos.
- Develop
and maintain a thorough knowledge of the region of responsibility,
including the local media.
- Approach
all work and work colleagues with a spirit of collaboration, enthusiasm
and professionalism.
QUALIFICATIONS:
To perform this job successfully, an individual must be
able to perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential task.
- Relevant
university degree in media, communication, international development, or
humanitarian sector
- Experience
in leading projects, including budget management, reporting and M&E
- Extensive
experience in, and understanding of, the UN Cluster system, humanitarian
agencies, and relief and development work
- Experience
in leading and coordinating teams and staff; proven manager with ability
to coordinate, supervise and motivate individual staff and teams
- Experience
in Communication with Communities (CwC), with a strong focus on the
feedback loop from the communities into the humanitarian system
- A
solid background in journalism and/or communications for development
- Experience
in designing and writing proposals
- Strong
communication and diplomatic skills
- Proven
ability to develop and monitor work plans and training plans
- Familiarity
with USAID rules and regulations and grants administration is highly
desirable
- Must
be computer literate (Excel, Word, Outlook, Internet)
- Experience
living and working in Africa and/or conflict/post-conflict environments
- Ability
to adjust to shifting political circumstances and create programming
accordingly
- Sensitivity
to cross-cultural dynamics in the work place
- Must
be self-reliant, resourceful, good problem-solver, good humored, and
flexible
- Ability
to travel within and spend extended time in the field, with limited
facilities, often under harsh conditions
- Fluency
in English
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