Thursday, January 2, 2014

Program Manager I - Information and Communication Officer

Job Title:
Program Manager I - Information and Communication Officer
Requisition Number:
I1552
Area of Interest:
Communications
Position Type:
Full Time
Location:
Central African Republic/Zemio

Job Description:
Job Title:                                            Program Manager I- Information and Communication
Department:                                      CARO/CAR
Position Type:                                    Full-Time
Location:                                            Zemio, CAR
Band:                                                  D
FLSA:                                                Exempt
Reports To:                                        Project Director

Background:
Catholic Relief Services, in collaboration with Search for Common Ground and Caritas Bangassou, is implementing a 3-year USAID Secure, Empowered, Connected Communities (SECC) Program to support grassroots efforts at improving security in LRA-affected areas of CAR.  The main objectives of the project are as follows:

1.      Empower target communities to employ adaptive strategies to address their security and community challenges, with an emphasis on the threat posed by the LRA;
2.      Target communities are better informed and connected: to each other; national and local government structures; resources; local civil society, and other local, national, and international actors;
3.      Effective communication and coordination with local, national, regional, and international actors working in LRA-affected areas of CAR are improved.

The project Information and Communication Officer (ICO) will manage the information flow and ensure timely and appropriate information sharing with SECC staff, humanitarian actors, government stakeholders, and USAID.  The position will be based in Zemio and will report to the Project Director.

The ICO will collect weekly status reports; analyze relevant data and produce weekly and monthly reports, which will include geo-tagged maps, where appropriate.  S/he will ensure that all relevant actors are aware of key issues and the latest developments and trends. For example, if there is a noticeable shift in LRA activity from one country (or community) to another, the ICO’s work should allow humanitarian and government stakeholders to better plan appropriate coordinated responses and support communities to develop adaptive strategies and contingency plans. As appropriate, the ICO will coordinate with project-supported media actors to broadcast key information and highlights from the monthly reports to ensure communities are aware of significant issues.      


Specific Responsibilities:

 Project visibility 
·         Manage the project branding strategy
·         Create project briefing packet (talking points,  photos, brochures, etc)
·         Create  a SECC blog with monthly postings
·         Write and disseminate success stories  
·         Create and launch press releases and marketing campaigns.
·         Liaise with CRS HQ Advocacy staff and HQ and Regional Communication Officers as appropriate
·         Draft and issue press releases, information notes, and written materials for dissemination to key stakeholders
·         Develop strong relationships with  local and international media


Reporting 
·         Develop internal publications such as newsletters,   email announcements, planned publications,  best practices and  success stories
·         Produce and disseminate weekly and monthly updates 
·         Produce quarterly news letters 
·         Produce semiannual and annual reports
·         Develop and promote lessons learned and best practices

Field Communication
·         In coordination with the EWS Specialist support community radio stations in the development and broadcast of key messages
·         Ensure lessons learned relevant to communities are documented  and broadcast on community radio stations


Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
·         Serves with Integrity
·         Models Stewardship
·         Cultivates Constructive Relationships
·         Promotes Learning


Supervisory Responsibilities: 
 None


Key Working Relationships:

Internal: SECC Project Director, SECC Monitoring and Evaluation Manager, SECC Field Coordinators, SECC Finance & Grants Manager, CAR Country Manager, Chad/CAR Head of Programming,  and SECC Early Warning Specialist 
Indirectly:  Project support staff in Bangui, other CRS Central African Republic project coordinators
External: International and Local partners, Search for Common Ground and Caritas, program beneficiaries.


Qualifications and Experience:
·         Master’s degree in a field related to international development, plus three years professional experience in communication and information management
·         Fritanga and outreach experience
·         Media and awareness-raising experience
·         A strong capacity for analysis, communication and information management
·         Excellent communication skills
·         Full proficiency in spoken and written French and English required
·         Ability to meet tight deadlines and work under pressure
·         Ability to handle large volume of work and have excellent organization skills
·         Commitment to creating positive environmental, social and cultural change
·         Excellent interpersonal skills, team worker and good listener
·         Ability to take initiatives and be flexible and adaptable in a changing environment
·         Good writing and social skills
·         Computer literacy (Photoshop and HTML)
·         At least 3 years of experience in some or all elements of the abovementioned job description


Foreign Language Required:
Excellent French language skills essential


Physical Requirements/Environment:
Staff will be based in Zemio but with frequent field travel in the Southeast and to Bangui


Disclaimer:
This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
All applicants must be authorized to work in the United States at the time of application.


EOE/M/F/D/V

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