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Job Description:
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Position Title: Program Manager II, Business
Development & Strategy Manager Dept/Location: SARO/ Zambia,
Lusaka
Job Band: D
FLSA: Exempt
Reports To: Country Representative
Length of Assignment: Three years
Job Summary/Background:
CRS Zambia seeks an experienced development professional
with expertise and interest in resource mobilization to lead a creative and
dynamic initiative for growing the country program. This position offers an
opportunity to demonstrate initiative and leadership skills, and to help
shape the direction of the country program. It is an excellent opportunity
for program managers to demonstrate an increasingly sought-after skills set
for many senior-management positions, as well as for those interested in a
career path within business development to take on a more strategic role.
CRS Zambia is a relatively young country program,
established in 2000, and administers a varied and diversified portfolio of
advocacy, food security, economic growth and livelihoods, health systems
strengthening, orphans and vulnerable children (OVC) research and HIV and
AIDS programs. CRS works primarily through local church partners, but also
counts hospices, hospitals and community-based organizations among its
partners. The country program now implements a number of large and
consortium-managed projects in all areas of the country with an annual budget
of approximately $16 million, implemented by over 40 local partner
organizations, and 80 CRS staff members. Primary funding sources include
USAID, Health and Human Services (HHS)/Centers for Disease Control (CDC), the
Global Fund, and a number of private foundations. Next year, CRS Zambia
will begin the process to develop its next five-year strategy as part of the
new agency strategic planning process. CRS Zambia has recently become a
leader in engaging corporations in potential or proposed partnerships.
The PM Business Development and Strategy Manager will be
responsible for meeting CRS Zambia’s annual growth targets by providing
strategic direction and leading the resource-mobilization efforts for the
country program, which has been identified by the agency as one of twelve
countries with the most capacity to secure additional funding in coming
years. This includes, providing guidance and leadership for strategic growth
planning, maximizing CRS’ competitive position to attract new funding,
managing functional teams to identify and capture funding opportunities,
incorporating best practices into growth-related business processes and
proposals, and building relationships with current and prospective donors.
Program and proposal development in Zambia will involve developing and
maintaining strategic alliances and/or coalitions with other organizations.
Based on the current positive funding environment, funding opportunities are
expected to be available for the foreseeable future. Possible donors include
USAID, HHS/CDC/PEPFAR, OFDA, private US-based donors, US-based foundations
and corporate organizations as well as UN, national organizations and other
European donors. The role will also include leading the continuation and
deepening of engagements with the private sector.
Specific Responsibilities:
Strategic and Growth Planning
- Lead
and coordinate the process for the successful development and tracking
of the CRS Zambia growth plan in coordination with the Country
Representative (CR).
- Coordinate
corporate-engagement efforts, including the refinement and management of
internal systems and processes, such as relationship tracking.
- Lead
the country planning for the development of the new strategy once
agency-level guidance has been provided.
- Consult
with the CR and Head of Programs (HoP) to prepare a comprehensive plan
and budget for growth strategy that draws on resource persons from the
country program, partners, the CRS Foundation and Corporate Engagement
unit (FCE), Major Gift Officers as well as other relevant senior
regional representatives.
Pre-positioning
- Lead
the CRS Zambia internal Growth Working Group (GWG).
- Support
the country program to develop appropriate and effective fundraising
strategies involving donor research and intelligence, product
development, marketing and solicitation. Marketing may include, but is
not limited to, development of fact sheets on CRS Zambia sectoral
programming initiatives, past performance and corporate capacity in
coordination with relevant staff.
- Maintain
an up-to-date opportunities matrix reflecting donor priorities and
upcoming opportunities. Develop and implement proactive capture plans
for upcoming opportunities.4.Develop relationships with USAID, DFID, the
UN and other public donor organizations in order to ascertain potential
for new funding opportunities. Explore opportunities for non-traditional
resource acquisition and support the country program to develop new
institutional relationships with international non-profit and for-profit
organizations and other collaborators in the public funding arena.
Provide links to broader interagency and donor communities and coordination
fora.
- Develop/cultivate
relationships with for-profit and other organizations to increase CRS’
opportunities for partnering and consortium-building for funding
opportunities. Follow up leads on potential public funding from staff as
well as own contacts.
- Stay
abreast of trends in new business development and share those with the
Zambia team. Strengthen intelligence and market research to identify
opportunities for diversified funding. Subscribe to electronic notices
for relevant funding opportunities and monitor websites of potential
donors for information on priorities, requirements and funding
opportunities. Track RFA/Ps as they are published, identify those
relevant to CRS programs, and work with the GWG to determine
when/whether to respond.
- Work
closely with Southern Africa Regional Office (SARO) Business Development
Regional Technical Advisors (RTA) and the SARO Business Development (BD)
Community through communication and coordination of all national and
international funding opportunities and trends, detailed monthly
tracking reports, capture planning and other strategies to track and
influence donor strategies. Act as CRS Zambia liaison with FCE unit at
HQ keeping them apprised on CRS portfolio, upcoming funding needs, and
any contacts made with corporations and foundations.
- Provide
CRS Zambia and partner staff with mentoring and training to improve
their skills in growth/fundraising and proposal development for external
donors. This may include, but is not limited to, facilitation of
Resource Mobilization Workshops.
Pursuing Opportunities
- Lead
and coordinate processes and provide direct technical assistance to
staff for timely submission of high quality concept notes and proposals
that are responsive to and compliant with donor requirements and with CRS
technical application and cost application standards and based on
documented best practices around proposal production.
- Support
and guide the identification of local and international partners and
negotiation of CRS’ role on proposal consortia, ensuring a competitive
position for CRS that adheres to the agency’s partnership principles and
strategic directions.
- Work
with proposal team to develop and maintain timelines reflecting
respective responsibilities of team members and due dates.
- Write
or edit technical narratives, produce budgets, and produce attachments,
as required depending on complementary capacities of proposal
development team. Provide specific support to proposed management and
staffing plans, resource management plans, cost applications, and
proposal appendices/annexes.
- Provide
proposal development information to relevant regional and HQ staff to
enable submission and tracking. This includes sharing lessons &
resources with the BD community.
- Identify
relevant technical assistance (in-country program staff, partner
resources, Resource Acquisition Department (RAD), RTAs, Program Impact
and Quality Assurance (PIQA) Unit, and/or consultants) needs to design,
write, and package quality proposals as per donor requirements.
Leveraging Results
- In close
collaboration with the program units, establish and maintain a process
for the program teams to incorporate lessons learned from programming
activities into proposals.
- Following
each proposal development process and fundraising initiative, organize
an after action review to capture and document successes, challenges,
lessons and recommendations for the future and ensure that they are
incorporated into subsequent initiatives.
- Work
with program staff to develop and implement a marketing strategy that
coherently targets identified audiences with tailored messages.
- Coordinate
regular donor visits with CR, HoP and/or key technical staff.
Learning
- When
developing proposals, develop a process that ensures the team sources
CRS tools and resources as well as industry-wide best practices to be
followed in future programming initiatives.
- Foster
a culture of business development within the country program,
encouraging involvement of CRS Zambia staff in identifying opportunities
for growth and building staff understanding of the value created by
corporate partnerships.
- Identify
skills gaps of CRS and partner staff in business development and provide
training, coaching and technical assistance as requested/needed.
- Actively
contribute to the SARO BD community of practice and the global BD
community in developing and refining tools, piloting new initiatives and
promoting learning across country programs.
- Perform
a selection of the above functions for other SARO Country Programs as
time permits and the need to respond to funding opportunities arises.
Agency-Wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and principles of
CRS and used by each staff member to fulfill his or her responsibilities and
to achieve the desired results.
· Serves with Integrity
· Models Stewardship
· Cultivates Constructive Relationships
· Promotes Learning
Program Manager Competencies:
These are rooted in the mission, values, and principles of
CRS and used by each program manager to fulfill his or her responsibilities
and to achieve the desired results.
· Sets clear goals and manages toward them
· Collaborates effectively with staff and stakeholders
· Manages financial resources with integrity
· Applies program quality standards to project design
and organizational learning
Supervisory Responsibilities: N/A
Key Working Relationships:
Internal: Country Program: Head of
Programs, Country Representative, Program, Finance and Administration staff; SARO/HQ:
Operational Excellence (OPEX) Community, RAD, PIQA, FCE, Web Services, SARO
RTAs.
External: Partner organizations, government
ministries, UN Agencies, EU missions, local bilateral donors/institutions,
other funding agencies and individuals, local/international NGO offices, and
corporations.
Personal/Professional Skills:
- Sound
judgment, assertiveness, and commitment to the Agency's mission.
- Ability
to motivate others and coordinate a large amount of activity.
- Strong
organizational and planning skills.
- Excellent
interpersonal, communication and negotiation skills.
- Excellent
writing and editing skills with attention to detail.
- Enthusiasm
for meeting and working with a wide range of individuals and outside
organizations including faith-based, government, and corporate
institutions.
- Knowledge
of CRS program quality standards, partnership principles and Catholic
Social Teaching principles is preferred.
Qualifications:
- Master's
degree in international development, or related field, or equivalent
experience
- Minimum
of five years of relevant experience required, preferably CRS
experience, working on integrated community development.
- Extensive
experience in managing moderately complex projects.
- Demonstrated
successful experience in project design through participatory processes
to mobilize public donor resources; USAID proposal development
experience a plus.
- Experience
with staff and partner capacity development.
- Demonstrated
experience managing people and processes, leading teams to produce
deliverables under tight deadlines and at exceptional quality.
- Excellent
oral and written communication and interpersonal and networking skills
required.
- Two
or more years of developing country experience required.
- Familiarity
with policies, procedures, and priorities of USAID, UN agencies and
other donors. Strong computer skills (Word, Excel, Outlook, PowerPoint)
required, preferably experience with Microsoft Publisher.
Physical Requirements/Environment:
Lusaka-based that requires travel 5-10% of the time.
Foreign Language Required: Fluency in spoken
and written English.
Disclaimer Clause: This job description is not
an exhaustive list of the skill, effort, duties and responsibilities
associated with the position.
EOE/M/F/D/V
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