The Clinton Health Access Initiative (CHAI) is a global
health organization committed to strengthening integrated health systems in the
developing world and expanding access to care and treatment for HIV/AIDS,
malaria and other diseases. CHAI’s solution-oriented approach focuses on
improving market dynamics for medicines and diagnostics; lowering prices for
treatment; accelerating access to life-saving technologies; and helping
governments build the capacity required for high-quality care and treatment programs.
In 2006, CHAI signed an MOU with the Government of
Republic of Zambia to provide technical assistance to the Ministry of Health
and strengthen health systems. Currently, CHAI works with the Ministry of
Health around HIV care and treatment, malaria, human resources for health,
laboratory systems, male circumcision, evidence based decision making, and
health financing.
Summary of the Position
The HR & Administration Manager will be responsible for
ensuring efficient administration of overall HR and administrative operations
in the CHAI Zambia office. The Manager will be reporting to the Deputy Country
Director and supporting the senior management team of CHAI Zambia in overall HR
management related issues. The Manager will be managing a small team of
administrative staff to ensure efficient administrative operations
of CHAI Zambia.
Responsibilities:
Human Resources Duties
· Serve
as a link between management and employees to provide current employees with
information about policies, job duties, working conditions, wages,
opportunities for promotion, employee benefits, and helping to resolve
work-related problems
· Coordinate
the hiring process, including advertising, contacting candidates, interview
coordination and preparation, as well as maintaining a database of candidates
· Provide
support to Country Director/Deputy Country Director on human resource management,
including coordination of employment contracts, leave schedules, legal issues
and registration documents
· Coordinate
the process to obtain work permits and visas for international staff
· Advise
leadership team in interpreting labor contracts, refereeing disputes,
arbitrating staffing issues, or administering disciplinary procedures correctly
to ensure compliance with local labor law and government regulations
· Ensure
that the staff leave schedule is up to date and being tracked closely
· Represent
organization at personnel-related hearings and investigations
· Support
Country Director/Deputy Country Director in providing guidance and advice for
staff development and career paths including opportunities for professional
development and training.
· Maintain
all personal files and other personnel records
· Support
Country Director/Deputy Country Director, CHAI Global Senior Management, and
CHAI Global HR in development and implementation of HR policies including those
related to performance management, crafting equitable and competitive
compensation and benefits
· Maintain
knowledge of and ensure compliance with employment-related laws and regulations
· Facilitate
employee on-boarding including developing a new hire orientation plan
· Responsible
for occupational health and safety in the workplace;
· Serve
as a resource for all team members by being available and accessible to discuss
all human resource related issues
· Serve
as a resource for all team leaders in handling employee issues and assist them
in counseling employees, conducting evaluations, staff training, and problem
solving
· Perform
other duties as assigned by Country Director or Deputy Country Director
Administrative Duties
· Manage
a small team of office support and administrative staff at CHAI Zambia
· Serve
as Safety Point Person for CHAI office to maintain, monitor, and update CHAI
Zambia’s Safety & Security Plan
· Coordinate
office security and maintenance with CHAI’s support staff, including physical
facility and equipment
· Ensure
that administrative records are properly maintained and filed. Ensure that the
filing system is appropriate for the Country team, and adjust as necessary.
· Oversee
and support the Front Office Assistant on travel logistics for office staff,
including hotel accommodations, visa needs, and transport arrangements
· Manage
vendor relationships related to successful management of the office (security,
office rent, electricity, telecommunications, etc.).
· Perform
any other duties as assigned by the Deputy Country Director or Country
Director.
Qualifications:
· Bachelor’s
degree in HR Management, Business Administration or any other Social Science
· At
least five (5) years’ experience working with a diverse workforce of national
and international staff
· Membership
to the Zambia Institute of Human Resource Management is a must
· Broad
knowledge and experience in employment law, compensation, organizational
planning, safety, and training & development
· Strong
ability to communicate effectively both orally and in writing
· Ability
to work effectively in a demanding and sometimes stressful
multiethnic/multicultural environment
· Experience
in the administration of benefits and compensation programs
· Proficiency
with Microsoft Office, particularly Excel/spreadsheets
· Strong
interpersonal and teamwork skills.
· Zambian
nationals are strongly encouraged to apply
Apply for this job online
