Be a vital information link between beneficiaries and
Medair's target audiences. Support marketing and relationships at HQ by
providing and facilitating relevant and timely information for Medair’s
communication and fundraising activities. Lead and advise the field teams in
dealing with external communication, monitors visibility in the field. Champion
beneficiary accountability within the organisation and works with programme
staff to ensure that beneficiary feedback is taken into account at all stages
of project design and implementation. Work closely with the M&E Officer in
gathering information to monitor project implementation and in providing
training to Medair staff to improve our beneficiary accountability.
Project Overview
Emergency health projects targeting displaced, war affected
and vulnerable populations in NE Congo. WASH interventions in health centres
and as part of a health emergency response. Developmental-type projects aimed
at long term and sustainable behaviour change in general population and state
health employees to improve public health outcomes.
Workplace
Goma, D.R. Congo
Starting Date
July 2015
Initial Contract Details
Full time, minimum 24 months
Key Activity Areas
Marketing and Relationships Resources
- In
order to support Medair’s marketing and relationships strategy, plans and
activities, travel frequently to field projects to pro-actively and
re-actively gather and pitch resources and updates on programmes and
projects.
- Support
the HQ Communications Resources Officer by gathering, preparing and
adapting marketing and relationships material for input into the HQ
M&R document mgt software and online photo database.
- Provide
update reports on programmes and projects previously communicated about in
campaigns, stories, fund appeals or private major donor proposals.
- Prepare,
facilitate and accompany field visits of photographers, journalists, or
media crews.
Media and Public Relations
- Be
aware of and get information about local emergencies, surveys or topics of
interest to the media.
- Proactively
liaise with local, regional, national and international media in the
field.
Digital Social Media
- Actively
facilitate, produce, publish, and/or promote short content updates on
Facebook and other social media such as Twitter.
- Train
and encourage field staff on the appropriate use of online social media.
Institutional Donors Relations
- Regularly
provide stories, photos, and communication reports as required by Medair’s
donors.
Branding and Co-branding Coordination
- Promote,
review and audit, under the guidance of the Brand Manager, the design and
application of Medair and, where applicable, institutional donor branding
in all marking, visibility and field communication.
- Advise
Programme Managers upon institutional donor marking visibility budgets and
conditions according to Medair and institutional donor guidelines.
Internal Communication
- Assist
field leadership team in developing tools and structures to pro-actively
support the team in improving internal communication within the programme,
e.g. internal news, contributing to team meetings, prayer reports, etc.
- Distribute
the Annual Report, newsletters and other communication material among
staff and external contacts.
Beneficiary Accountability
- Responsible
for periodically reviewing and updating the beneficiary accountability
plan.
- Advise
on existing mechanisms for gathering beneficiary feedback and
communicating this to the wider Medair team.
- Work
with the relevant Manager(s) to ensure the integration of beneficiary
participation and accountability in programme design and implementation/
activities.
- Act
as focus point for HAP-I for the country programme, promoting its
principles and advising on actions among all managers.
- Provide
regular updates to the CD and DCD(P) on beneficiary feedback and
accountability issues raised.
- Write
the BA annual activity report.
Qualifications
- Professional
qualification in Communications / Fundraising / PR / Media or a related
field
Languages
- Strong
working knowledge of English (spoken and written)
- Strong
working knowledge of French (spoken and written)
- Ability
to speak, or willingness to learn, local language
Experience / Competencies
- Professional
experience in media / communications or private fundraising
- Experience
in beneficiary accountability desirable
- Excellent
writing skills with the ability to target different audiences and to
tailor output accordingly
- Competent
with photo-editing software desirable; keen to share information and
provide training
- Ability
to relate well with many kinds of people, and to establish rapport and
trust
- Outgoing
but also diplomatic; good listener; committed to consultative and
servant-minded leadership
Medair Standard Working Requirements for the Field
- Experienced
professionals in a relevant field; Overseas intercultural experience
- Committed Christians;
commitment to the Medair values
- Strong
working knowledge of English, spoken and written
- Working
knowledge of French, spoken and written, for French-speaking field
programmes
- Single
or married (with no children under 18). If married, your spouse must also
apply.
- Successful
completion of Medair Relief & Recovery Orientation Course (ROC)
- Reflect
the vision and values of Medair with team members, local staff,
beneficiaries, external contacts
- Able
to live and work in a multicultural team under difficult conditions
- Strong
character traits, including emotional stability, adaptability, ability to
handle stress, cultural and gender sensitivity, honesty, and physically
fit
Benefits
- A
salary based upon the grade of the position and the experience of the
position-holder
- Comprehensive
briefing at our Swiss headquarters, as well as an in-country briefing
- Security
training for those going to particularly insecure environments
- Accommodation,
food, and transportation in-country
- Return
flights to and from the country programme (one return flight for every
year of service)
- Rest
and recuperation (R&R) leave (including travel, accommodation, and
food allowance)
- Annual
leave; Death and disability allowance
- Contribution
matching programme for retirement savings (for experienced relief workers)
- Additional
contract benefit allowance for those who commit to longer contracts
- Comprehensive
medical and emergency rescue insurance, with up to 60 days post-
assignment coverage, including debriefing
Working Conditions
- This
is a field-based position, and working and living conditions may be very
different to those previously experienced.
Application Process
Please fill out your application for this position via
the apply buttons on this page. Please do not make multiple
applications. We will not review email applications.
Only English-language applications and CVs will be
reviewed.
Medair does not set closing / deadline dates for
applications; recruitment is on-going until the position is filled.
